View Message History with Customer Support

Learn how to view the record of your open or closed conversations with Sync customer support representatives.

How to view message history

• Visit help.thesync.com.
• Click "Login" at the top right corner.
• After logging in, click the icon next to your name.
• Select "My Conversations" from the dropdown menu.
• Choose to filter your conversations by "All," "Open," or "Completed."