Νίκος Δρανδάκης

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  • Trust and Safety Issues

    What are trust and safety issues?  The safety of both hosts and guests is our top priority. A trust and safety issue is anything that could interfere with our goal of keeping Sync safe from fraud. ...

  • Policy Violations

    Why would a policy violation prevent me from making a car reservation? To ensure that Sync remains a safe, trustworthy, and secure platform, we may remove members who have violated Sync’s rules. In...

  • Multiple or Linked Accounts

    I’ve created more than one account. What should I do? You may not be able to make a reservation or list a car if you have multiple accounts. By ensuring you only have one account, we can be sure th...

  • Change Email Address

    You can update your email address on your account page. Sync allows users to have only one account, so always change your email address rather than creating a new account with a new email. How to c...

  • Change Phone Number

    You can update your phone number on your account page. Make sure to enter the verification code we will send you to complete the change. How to change your phone number from the app: Tap "More" at...

  • View Message History with Customer Support

    Learn how to view the record of your open or closed conversations with Sync customer support representatives. How to view message history Visit help.thesync.com. Click "Login" at the top right cor...

  • Fraud Prevention and Reporting

    Suspicious Charges, Notifications, or Account UpdatesThe best way to protect yourself and your Sync account from online fraud is to be cautious and report anything that seems unusual. This includes...

  • Closing your account

    What happens when I close my account? When you close your account, Sync will: Cancel any bookings you have scheduled from the time your account is closed. These bookings will be subject to the Can...

  • Acceptance / Rejection of text messages

    Sync users in Greece When you choose to participate in the service, we will send you an SMS message to confirm your registration. You can deactivate SMS notifications at any time by updating your n...

  • Passwords and Passcodes | Guests

    If you forgot your password If you forgot your password, you can request a unique passcode to log in. Once logged in, go to your account page to change your password. Getting a passcode If you forg...