Hosts

Hosting with Sync Plus

• What is a Co-Host on Sync?
• What a Co-Host cannot do?
• What a Co-Host can do?
• Why it matters?

Can a Co-Host see Host earnings?

• Can Hosts restrict what a Co-Host sees?
• Why do Co-Hosts see earnings if they don’t get payouts?
• Do Co-Hosts have visibility into earnings?

Who receives payouts when a Co-Host is involved?

• Can payouts be redirected to a Co-Host?
• Do Co-Hosts ever receive payouts directly?

How do cancellations work when a Co-Host is involved?

• Do cancellations affect Host performance?
• How are Guests informed?
• Who is responsible for cancellations?
• Can a Co-Host cancel a booking?

How are issues and claims handled with a Co-Host?

• Who submits a claim for damage?
• Can a Co-Host request additional charges?
• What can a Co-Host do when an issue occurs?

How do check-in and check-out work with a Co-Host?

• Do Hosts still have oversight?
• What happens at check-out?
• How are photos handled?
• What is the role of a Co-Host during check-in?

How does guest communication work with a Co-Host?

• Can Guests tell the difference between a Host and a Co-Host?
• What types of messages can a Co-Host send?
• Who manages communication with Guests?